Privacy Policy

At PILOT ENTERPRISES, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you visit our website or purchase our products.

Information We Collect

We may collect the following information:

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment-related information (processed securely through payment gateways)

Non-Personal Information

• Browser type and version

• Device information

• IP address

• Website usage and browsing activity

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate order updates and delivery information

• Improve our products and services

• Respond to inquiries and requests

• Comply with legal obligations

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Shipping and logistics partners for order delivery

• Payment service providers for secure payment processing

• Government authorities when required by law

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no method of internet transmission or electronic storage is completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may choose to disable cookies through your browser settings, although some features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external websites. We encourage users to review the privacy policies of those websites.

Your Rights

You may request to:

• Access the personal information we hold about you

• Correct inaccurate information

• Request deletion of your personal data, subject to legal and business requirements

To exercise these rights, please contact us using the details provided below.

Children’s Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page along with the revised effective date.