Terms & Conditions

Welcome to PILOT ENTERPRISES. By accessing or using our website, products, and services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agreed to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Products and Services

PILOT ENTERPRISES specializes in the sale of pooja products, including but not limited to:

Camphor (Kapoor)
Agarbatti (Incense Sticks)
Other pooja and devotional items

We strive to ensure that all product descriptions, images, and pricing information are accurate. However, we do not guarantee that all information is free from errors.

Pricing and Payments

All prices are displayed in Indian Rupees (INR) unless otherwise specified.
Prices are subject to change without prior notice.
Payment must be completed before order processing and dispatch.
We reserve the right to refuse or cancel any order due to pricing errors, suspected fraud, or other valid reasons.

Orders and Acceptance

Orders are subject to availability and confirmation.
We reserve the right to limit or cancel quantities purchased by a customer.
An order confirmation does not guarantee acceptance of the order. We may cancel orders for reasons including stock unavailability or incorrect pricing.

Shipping and Delivery

Delivery timelines are estimates and may vary depending on location, courier services, and external factors.
PILOT ENTERPRISES is not liable for delays caused by shipping partners, natural disasters, strikes, or other circumstances beyond our control.
Customers are responsible for providing accurate shipping information.

Returns and Refunds

Returns, replacements, and refunds are governed by our Refund & Returns Policy. Customers are encouraged to review that policy before making a purchase.

Intellectual Property

All content on this website, including text, logos, images, graphics, product descriptions, and designs, is the property of PILOT ENTERPRISES unless otherwise stated.

Unauthorized copying, reproduction, distribution, or use of any content is strictly prohibited.

User Conduct

By using our website, you agree not to:

Violate any applicable laws or regulations.
Attempt unauthorized access to website systems.
Upload malicious software, viruses, or harmful content.
Engage in fraudulent or deceptive activities.

Limitation of Liability

To the maximum extent permitted by law, PILOT ENTERPRISES shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.

Our total liability, if any, shall not exceed the amount paid by the customer for the purchased product.

Disclaimer

Products sold by PILOT ENTERPRISES are intended for devotional, religious, and household use. Results, experiences, and beliefs associated with pooja products may vary among individuals.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of our website or services shall be subject to the jurisdiction of the courts located in [City, State].

Changes to Terms

PILOT ENTERPRISES reserves the right to update or modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.